We're here to help! If you have any further questions, please send us a message.

Shop

Contact Us

Weddell Water

<p>Learn more about Weddell Water&apos;s shipping &amp; delivery process <a href="https://weddellwater.com/pages/shipping-and-delivery" style=" text-decoration: underline;">here</a>.</p>

Learn more about Weddell Water's shipping & delivery process here.

Where can I learn more about shipping and delivery?

Shipping & Delivery

What makes Weddell Duo different from other shower filters?

What contaminants does Weddell Duo remove?

What are the reduction percentages for the contaminants that Weddell Duo removes?

Where can I see NSF certification documentation?

Where can I see IAMPO certification documentation?

Could I drink the water filtered from Weddell Duo?

Product Features & Specs

How often do I need to replace the filter cartridges?

How do I replace the filters?

Why are my filters slowing down before the suggested lifespan?

What’s the difference between the three types of replacement filters?

Replacement Cartridges

Can I install the Weddell Duo Shower Filter myself?

Do I need any special tools for installation?

Can Weddell Duo be used with any type of shower head?

Will installing Weddell Duo affect water pressure?

Installation & Maintenance

Where can I purchase Weddell Water products?

How do I track my order after it has been shipped?

Can I change or cancel my order after placing it?

Do you ship internationally?

How do I start a return?

What is your return policy?

Returns & Exchanges

Who can sign up for the Weddell Water affiliate program?

How does the Weddell Affiliate Program work?

Does it cost anything to join the affiliate program?

How will I know if someone made a purchase with my link?

When do I receive my commissions?

Weddell Affiliate Program

What happens to the filters once they are sent back?

Is there a limit to how many free filters I can receive?

Can I use another shipping carrier besides USPS?

Do I need to clean the filters before sending them back?

How long does it take to receive my free set of filters?

Can I include other items in my shipment?

Is the recycling program available internationally?

Sustainability & Recycling Program

Where can I learn more about shipping and delivery?Updated 3 months ago